User and Recommender Behavior Over Time: Contextualizing Activity, Effectiveness, Diversity, and Fairness in Book Recommendation

Data is an essential resource for studying recommender systems. While there has been significant work on improving and evaluating state-of-the-art models and measuring various properties of recommender system outputs, less attention has been given to the data itself, particularly how data has changed over time. Such documentation and analysis provide guidance and context for designing and evaluating recommender systems, particularly for evaluation designs making use of time (e.g., temporal splitting). In this paper, we present a temporal explanatory analysis of the UCSD Book Graph dataset scraped from Goodreads, a social reading and recommendation platform active since 2006. We measure the book interaction data using a set of activity, diversity, and fairness metrics; we then train a set of collaborative filtering algorithms on rolling training windows to observe how the same measures evolve over time in the recommendations. Additionally, we explore whether the introduction of algorithmic recommendations in 2011 was followed by observable changes in user or recommender system behavior.

Candidate Set Sampling for Evaluating Top-N Recommendation

The strategy for selecting candidate sets -- the set of items that the recommendation system is expected to rank for each user -- is an important decision in carrying out an offline top-$N$ recommender system evaluation. The set of candidates is composed of the union of the user's test items and an arbitrary number of non-relevant items that we refer to as decoys. Previous studies have aimed to understand the effect of different candidate set sizes and selection strategies on evaluation. In this paper, we extend this knowledge by studying the specific interaction of candidate set selection strategies with popularity bias, and use simulation to assess whether sampled candidate sets result in metric estimates that are less biased with respect to the true metric values under complete data that is typically unavailable in ordinary experiments.

Towards Measuring Fairness in Grid Layout in Recommender Systems

There has been significant research in the last five years on ensuring the providers of items in a recommender system are treated fairly, particularly in terms of the exposure the system provides to their work through its results. However, the metrics developed to date have all been designed and tested for linear ranked lists. It is unknown whether and how existing fair ranking metrics for linear layouts can be applied to grid-based displays. Moreover, depending on the device (phone, tab, or laptop) users use to interact with systems, column size is adjusted using column reduction approaches in a grid-view. The visibility or exposure of recommended items in grid layouts varies based on column sizes and column reduction approaches as well. In this paper, we extend existing fair ranking concepts and metrics to study provider-side group fairness in grid layouts, present an analysis of the behavior of these grid adaptations of fair ranking metrics, and study how their behavior changes across different grid ranking layout designs and geometries. We examine how fairness scores change with different ranking layouts to yield insights into (1) the consistency of fair ranking measurements across layouts; (2) whether rankings optimized for fairness in a linear ranking remain fair when the results are displayed in a grid; and (3) the impact of column reduction approaches to support different device geometries on fairness measurement. This work highlights the need to use layout-specific user attention models when measuring fairness of rankings, and provide practitioners with a first set of insights on what to expect when translating existing fair ranking metrics to the grid layouts in wide use today.

Distributionally-Informed Recommender System Evaluation

Current practice for evaluating recommender systems typically focuses on point estimates of user-oriented effectiveness metrics or business metrics, sometimes combined with additional metrics for considerations such as diversity and novelty. In this paper, we argue for the need for researchers and practitioners to attend more closely to various distributions that arise from a recommender system (or other information access system) and the sources of uncertainty that lead to these distributions. One immediate implication of our argument is that both researchers and practitioners must report and examine more thoroughly the distribution of utility between and within different stakeholder groups. However, distributions of various forms arise in many more aspects of the recommender systems experimental process, and distributional thinking has substantial ramifications for how we design, evaluate, and present recommender systems evaluation and research results. Leveraging and emphasizing distributions in the evaluation of recommender systems is a necessary step to ensure that the systems provide appropriate and equitably-distributed benefit to the people they affect.

Inference at Scale Significance Testing for Large Search and Recommendation Experiments

A number of information retrieval studies have been done to assess which statistical techniques are appropriate for comparing systems. However, these studies are focused on TREC-style experiments, which typically have fewer than 100 topics. There is no similar line of work for large search and recommendation experiments; such studies typically have thousands of topics or users and much sparser relevance judgements, so it is not clear if recommendations for analyzing traditional TREC experiments apply to these settings. In this paper, we empirically study the behavior of significance tests with large search and recommendation evaluation data. Our results show that the Wilcoxon and Sign tests show significantly higher Type-1 error rates for large sample sizes than the bootstrap, randomization and t-tests, which were more consistent with the expected error rate. While the statistical tests displayed differences in their power for smaller sample sizes, they showed no difference in their power for large sample sizes. We recommend the sign and Wilcoxon tests should not be used to analyze large scale evaluation results. Our result demonstrate that with Top-N recommendation and large search evaluation data, most tests would have a 100% chance of finding statistically significant results. Therefore, the effect size should be used to determine practical or scientific significance.

Patterns of gender-specializing query reformulation

Users of search systems often reformulate their queries by adding query terms to reflect their evolving information need or to more precisely express their information need when the system fails to surface relevant content. Analyzing these query reformulations can inform us about both system and user behavior. In this work, we study a special category of query reformulations that involve specifying demographic group attributes, such as gender, as part of the reformulated query (e.g., "olympic 2021 soccer results" to "olympic 2021 women's soccer results"). There are many ways a query, the search results, and a demographic attribute such as gender may relate, leading us to hypothesize different causes for these reformulation patterns, such as under-representation on the original result page or based on the linguistic theory of markedness. This paper reports on an observational study of gender-specializing query reformulations -- their contexts and effects -- as a lens on the relationship between system results and gender, based on large-scale search log data from Bing. We find that these reformulations sometimes correct for and other times reinforce gender representation on the original result page, but typically yield better access to the ultimately-selected results. The prevalence of these reformulations -- and which gender they skew towards -- differ by topical context. However, we do not find evidence that either group under-representation or markedness alone adequately explains these reformulations. We hope that future research will use such reformulations as a probe for deeper investigation into gender (and other demographic) representation on the search result page.

Overview of the TREC 2021 Fair Ranking Track

The TREC Fair Ranking Track aims to provide a platform for participants to develop and evaluate novel retrieval algorithms that can provide a fair exposure to a mixture of demographics or attributes, such as ethnicity, that are represented by relevant documents in response to a search query. For example, particular demographics or attributes can be represented by the documents' topical content or authors. The 2021 Fair Ranking Track adopted a resource allocation task. The task focused on supporting Wikipedia editors who are looking to improve the encyclopedia's coverage of topics under the purview of a WikiProject. WikiProject coordinators and/or Wikipedia editors search for Wikipedia documents that are in need of editing to improve the quality of the article. The 2021 Fair Ranking track aimed to ensure that documents that are about, or somehow represent, certain protected characteristics receive a fair exposure to the Wikipedia editors, so that the documents have an fair opportunity of being improved and, therefore, be well-represented in Wikipedia. The under-representation of particular protected characteristics in Wikipedia can result in systematic biases that can have a negative human, social, and economic impact, particularly for disadvantaged or protected societal groups.

Overview of the TREC 2022 Fair Ranking Track

The TREC Fair Ranking Track aims to provide a platform for participants to develop and evaluate novel retrieval algorithms that can provide a fair exposure to a mixture of demographics or attributes, such as ethnicity, that are represented by relevant documents in response to a search query. For example, particular demographics or attributes can be represented by the documents topical content or authors. The 2022 Fair Ranking Track adopted a resource allocation task. The task focused on supporting Wikipedia editors who are looking to improve the encyclopedia's coverage of topics under the purview of a WikiProject. WikiProject coordinators and/or Wikipedia editors search for Wikipedia documents that are in need of editing to improve the quality of the article. The 2022 Fair Ranking track aimed to ensure that documents that are about, or somehow represent, certain protected characteristics receive a fair exposure to the Wikipedia editors, so that the documents have an fair opportunity of being improved and, therefore, be well-represented in Wikipedia. The under-representation of particular protected characteristics in Wikipedia can result in systematic biases that can have a negative human, social, and economic impact, particularly for disadvantaged or protected societal groups.

Much Ado About Gender: Current Practices and Future Recommendations for Appropriate Gender-Aware Information Access

Information access research (and development) sometimes makes use of gender, whether to report on the demographics of participants in a user study, as inputs to personalized results or recommendations, or to make systems gender-fair, amongst other purposes. This work makes a variety of assumptions about gender, however, that are not necessarily aligned with current understandings of what gender is, how it should be encoded, and how a gender variable should be ethically used. In this work, we present a systematic review of papers on information retrieval and recommender systems that mention gender in order to document how gender is currently being used in this field. We find that most papers mentioning gender do not use an explicit gender variable, but most of those that do either focus on contextualizing results of model performance, personalizing a system based on assumptions of user gender, or auditing a model's behavior for fairness or other privacy-related issues. Moreover, most of the papers we review rely on a binary notion of gender, even if they acknowledge that gender cannot be split into two categories. We connect these findings with scholarship on gender theory and recent work on gender in human-computer interaction and natural language processing. We conclude by making recommendations for ethical and well-grounded use of gender in building and researching information access systems.

Matching Consumer Fairness Objectives & Strategies for RecSys

The last several years have brought a growing body of work on ensuring that recommender systems are in some sense consumer-fair -- that is, they provide comparable quality of service, accuracy of representation, and other effects to their users. However, there are many different strategies to make systems more fair and a range of intervention points. In this position paper, we build on ongoing work to highlight the need for researchers and practitioners to attend to the details of their application, users, and the fairness objective they aim to achieve, and adopt interventions that are appropriate to the situation. We argue that consumer fairness should be a creative endeavor flowing from the particularities of the specific problem to be solved.